Journal of Research Administration

Normayana, Dedy Takdir Syaifuddin, Sulvariani Tamburaka, Wahyuniati Hamid PDF

This study investigates the influence of Social Comparison Orientation (SCO) and Digital Financial Technology (DFT) on Financial Management Behavior (FMB), with Financial Self-Efficacy (FSE) as a mediating variable and Financial Socialization (FS) as a moderating variable. The novelty of this research lies in its integrated model combining psychological constructs and digital financial tools within the behavioral finance framework, applied to employees of PT BPD Sulawesi Tenggara—an underexplored population in prior studies. Employing a quantitative, cross-sectional design, the study collected data from 300 respondents through purposive sampling. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for hypothesis testing. The results show that DFT and FSE have a significant positive effect on FMB, while SCO does not significantly influence FMB directly. However, FSE mediates the relationship between SCO and FMB, as well as between DFT and FMB. FS has a direct positive effect on FMB but fails to significantly moderate the relationship between both SCO and FMB and DFT and FMB. The findings suggest that while socialization is important, its moderating role diminishes among financially literate professionals. The study contributes to extending the Theory of Planned Behavior and Social Cognitive Theory in the context of financial digitalization. These results offer practical implications for financial institutions to foster digital adoption and internal capacity-building among employees to enhance their financial management behavior.  

Najoua Rhali ; Said Youssef ; Zainab Joukhrane PDF

In order to address the increasing significance of environmental, social, and governance (ESG) challenges, this article examines how management control systems are evolving. This conceptual growth of management is examined ; control when addressing sustainability issues and carrying out research. Important theoretical frameworks such as institutional theory, legitimacy theory, and stakeholder theory are covered in these contributions. The need for a more thorough and integrated approach to management control that promotes long-term value development and complies with ESG standards is emphasized in this article. This study aims to provide insights and improve the scholarly conversation. For businesses who wish to ensure that performance evaluations align with sustainable development objectives.  

S. Anbuselvi PDF

Electronic media has forthrightly ticketed the nature and scope of white-collar crime, creating new problems for victims, regulators, and law enforcement in India and worldwide. The digitization of communication, monetary transactions, and personal information has enabled criminals to engage in extensive economic crimes - including identity theft, cyberspace fraud, blackmail, and corporate manipulation - often without detection or direct interaction with victims. The omnipresence of the internet, the proliferation of digital banking and social media, has made cybercrimes, phishing, data breaches, online scams, and electronic marketplace manipulation easier to engage in and easier to escape from, often perpetrated by an individual working within government agencies or corporations, exploiting legal loopholes and technological advancements. The consequences can be severe for victims, they can suffer financial loss, reputational impact, and mental anguish. For companies they can incur additional costs, suffer damage to their reputation and experience loss of public trust/downgrading by regulators. Governments cannot keep track of rapidly evolving cyber techniques. Certain legislation such as the Information Technology Act, 2000 and the Prevention of Money-Laundering Act, 2002 has attempted to address these offences; however, enforcement is often impeded by lack of awareness, slow pace of justice and difficulty obtaining digital evidence. The example of prominent Indian cases of the Paytm, blackmail case and the fake website for Amazon show the scope and complexity of these offenses. As electronic media change and evolve, so too must laws, policies, and public awareness campaigns to address the increasing threat of white-collar crime rise in the digital age.

Dr. Al-Ghani D. Mohammad PDF

This study examines the implementation and early outcomes of the Bangsamoro peace process, focusing on the transition from the Autonomous Region in Muslim Mindanao (ARMM) to the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM). Using qualitative document analysis of primary legal instruments such as the Comprehensive Agreement on the Bangsamoro, Republic Act No. 11054 or the Organic Law for the Bangsamoro, official government reports, civil-society assessments, and secondary literature. The study identifies principal achievements, persistent challenges, and critical factors that shape prospects for durable peace. Findings indicate important institutional and political gains, notably political recognition, an expanded autonomy framework, and formal mechanisms for normalization, while highlighting persistent obstacles including institutional capacity gaps, economic underdevelopment, the presence of violent spoilers, and unresolved issues of transitional justice and land disputes. The study concludes with policy recommendations to strengthen governance, accelerate socio-economic development, sustain disarmament and reintegration efforts, and deepen inclusive participation to consolidate peace.  

Prof. Tareq Nael Hashem PDF

This study aimed to determine the effect of digital internal marketing on the quality of service in Jordanian Banks. The study population consists of all employees in Jordanian banks. A convenience sample of 500 employees was selected to distribute questionnaires to, and 412 valid questionnaires were retrieved for analysis. Descriptive statistical methods were employed in conjunction with regression analysis, utilizing the SPSS program to analyze the sample characteristics and test the study hypotheses. The independent variable includes digital internal marketing, and the dependent variable is the quality of service. Data were collected by designing a questionnaire that was distributed to workers in Jordanian Banks. The main result of the study was that there is a statistically significant effect of internal marketing applications on the quality of service in Jordanian Banks and that all internal marketing methods are highly applied. The study recommended developing a promotion system based on employees' actual efforts, allowing the incentives system to be applied fairly among Jordanian bank employees. The Jordanian bank management should provide the workers with sufficient information about the service objectives.  

Yaser Sayadi PDF

Virtuous leadership, characterized by an ethical and human-centered approach, is crucial in influencing professional behavior and employee commitment, especially in educational systems where the performance of individual teachers directly affects the quality and effectiveness of the teaching and learning process. By understanding the psychological and motivational factors that shape this relationship, we can develop sustainable, human-focused management strategies. Therefore, this study aims to explore the connection between virtuous leadership and individual job performance, with particular emphasis on the mediating roles of happiness and job engagement. The investigation seeks to clarify how emotional and ethical aspects of the work environment can serve as indirect yet significant pathways to enhance performance in educational institutions. The research was applied in nature and involved a statistical population of 420 primary school teachers in Javanrood during the academic year 2024-2025. From this population, a sample of 202 teachers was selected using a convenience sampling method. The research utilized several validated tools: the Virtuous Leadership Questionnaire developed by Wang and Hackett, the Individual Job Performance Questionnaire by Paterson and Husband, the Job Engagement Questionnaire by Kanungo, and the Oxford Happiness Questionnaire by Argyle and Lu. Data analysis was conducted using SPSS and AMOS software. The results indicated that the model demonstrated good fit, with significant coefficients for the direct effects of virtuous leadership on both happiness and job engagement. Additionally, happiness was found to positively influence individual job performance, as did job engagement. The study also confirmed the indirect effects of virtuous leadership on individual job performance through the mediators of happiness and job engagement (t ≥ 1.96; P ≤ 0.05). Although virtuous leadership does not have a direct effect on individual job performance, the empirical findings confirm its positive and statistically significant impact through the mediating variables of happiness and job engagement.

Muhamad Alibaba1, Sudirman Zaid2, Juharsah3, Wahyuniati Hamid4 PDF

The aim of this research is to test and examine The Influence of Digital Marketing and Industry Dynamics on Bank Sultra's Marketing Performance in the Media of Marketing Ability and in the Moderation of Company Size. The sample in this study used the Slovin formula calculation. The population of Bank Sultra customers was 75,503 who used mobile banking. This will determine the sample size that can represent the population with a certain margin of error, resulting in 398 respondents. The analytical tool used was SmartPLS 4. The results of this study show a significant positive influence of digital marketing on the marketing capabilities of Bank Sultra. There is a significant positive influence of industrial dynamics on the marketing capabilities of Bank Sultra employees. There is a significant positive influence of marketing capabilities on the marketing performance of Bank Sultra. There is no insignificant positive influence of digital marketing on the marketing performance of Bank Sultra. There is a positive and significant influence of industrial dynamics on the marketing performance of Bank Sultra. The indirect influence of the mediating role of marketing capabilities between digital marketing on the marketing performance of Bank Sultra. The indirect influence of the mediating role of marketing capabilities between industrial dynamics on the marketing performance of Bank Sultra. The role of moderation, company size plays a moderating role between digital marketing on the marketing capabilities of Bank Sultra with a moderate moderation category.  

Kamrin1, Adnan Hakim2, Patwayati3, Nofal Nur4 PDF

This study analyzes the role of social capital, maternal involvement, social networks, and health professionals including doctors, community health center heads, and nutrition program officers in the effectiveness of stunting prevention services in Kendari City. The research background stems from the persistently high prevalence of stunting in Southeast Sulawesi, including Kendari, despite a national downward trend. A qualitative case study approach was applied in five Community Health Center through in depth interviews, observations, and secondary data analysis. The findings reveal that service effectiveness is influenced by the interplay of medical, social, and institutional factors. Maternal roles were crucial in child nutrition practices from preconception to postnatal stages, while social capital and community networks strengthened participation and program sustainability. Doctors and Community Health Center heads provided policy direction and ensured quality medical services, while nutrition officers served as key agents in education and counseling. The synergy among these actors fostered a community-based collaboration model that improved service effectiveness. This study introduces the Adaptive Collective Participation Theory, which explains how maternal roles, social capital, social networks, and health professionals can be integrated to enhance stunting prevention services. The findings suggest the need for comprehensive policy strategies that emphasize community empowerment, maternal involvement, and cross-sector collaboration to accelerate stunting reduction in Kendari City.  

Amiruddin1*, Sudirman Zaid2, Sinarwaty3, Wahyuniati Hamid4 PDF

This study aimed to determine and examine the influence of work stress, work-family conflict, and workload on job burnout and job satisfaction. In addition, this study was conducted to determine and examine the mediating role of job burnout on the influence of work stress, work-family conflict, and workload on job satisfaction, and to test the moderating role of emotional intelligence on the influence of work stress on job burnout and job satisfaction. The object of this study was the Mobile Brigade Unit of the Southeast Sulawesi Regional Police, with a sample size of 121 married police personnel. Total sampling was used as the sampling technique. The data for this study were collected using a closed questionnaire with each question on each variable. The collected data were then analyzed using descriptive analysis and partial least squares (PLS) analysis using SmartLS 4. The findings of this study indicate that work stress, work-family conflict, and workload have a positive and significant influence on job burnout. Furthermore, work stress, work-family conflict, workload, and job burnout were found to have a negative and significant influence on job satisfaction. Emotional intelligence was found to have the most significant influence on job satisfaction. Furthermore, job burnout was found to be a mediating variable in the influence of work stress, work-family conflict, and workload on job satisfaction, where the mediating role of job burnout on each influence is partial mediation. Finally, in the moderation test, it was found that emotional intelligence could not act as a moderator of the existing influence.

Phradiansah1, Nurwati2, Laode Asfahyadin Aliddin3, Sri Wiyati Mahrani4 PDF

Micro, Small, and Medium Enterprises in the creative industry sector are important actors in increasing the workforce and improving the level of the national economy. The main problem of micro, small, and medium enterprises in the creative industry sector is that digital technology is still considered ambiguous and has a significant direct impact on organizational performance. Creative Industry Organizations should be able to optimize the function of digital technology by including open innovation in the organization. Therefore, this study aims to explore the relationship between digital technology and organizational performance and the ability of open innovation to mediate these two variables. The data came from 182 creative industries in Kendari City, Southeast Sulawesi, Indonesia. Data was collected and analyzed for second orders using SMART Partial least squares-4. Novelty of this research shows that digital technology does not have a significant direct influence on organizational performance in the Creative Industry however, when open innovation is included as a mediating variable, the relationship between digital technology and organizational performance becomes very strong. Digital technology is only a tool to help speed up work, the real strength of the creative industry lies in the ability of organizations to create open innovations by using digital technology.  

1Muogbo, Uju S. (PhD); 2Chineze J. Ifechukwu-Jacobs (PhD); 3Muogbo Uchenna Favour; 4Okezie Esther C; 5Ezeamama Ifeyinwa.G. (PhD); 6Arinze Emeka S. (PhD); 7Obiezekwem Jeffery C (PhD) PDF

This study examined how Green Human Resource Management (GHRM) practices enhance sustainability outcomes in manufacturing firms in Imo State, Nigeria. Grounded in the Resource-Based View and the Theory of Planned Behavior, the study employed a quantitative, cross-sectional design, utilizing structured questionnaires to gather responses from employees of manufacturing firms. The study population consists of 501 employees across various subsectors in the Anambra, Enugu, and Abia industrial corridors. A sample size of 141 is calculated using the Taro Yamane formula with a 5% error margin. Descriptive statistics (means, standard deviations, frequency distributions) are used to summarize GHRM practice adoption (green recruitment/selection, green training & involvement, green performance management & rewards) and sustainability outcomes (environmental, economic, and social). Pearson Product–Moment correlation coefficients test the hypothesized relationships between GHRM practices and sustainability performance. The paper contributes context-specific evidence from Anambra, one of Nigeria’s most industrialized states, while extending contemporary GHRM practice that links HR levers to measurable sustainability outcomes. Policy and managerial implications are drawn for scaling GHRM in Nigeria’s manufacturing sector. Recent national and scholarly evidence shows the motivation and significance.  

Didik Erfianto1, Samdin2, Nasrul3, Sinarwaty4 PDF

This study aims to analyze the influence of transformational leadership and job satisfaction on organizational commitment, work motivation, and Organizational Citizenship Behavior (OCB), and the mediating role of organizational commitment and work motivation in the changes in transformational leadership and job satisfaction that influence the creation of OCB. This study was conducted at the Directorate of Special Crime Investigation of the Southeast Sulawesi RegionalPolice with 137 police from all work units as respondents. Research data were collected using an online question naire, then analyzed using descriptive analysis and partial least squares (PLS V.4). The results of the study indicate that transformational leadership has a positive and significant influence on organizational commitment and OCB, with the most dominant influence on work motivation. In addition, job satisfaction also has a positive and significant influence on organizational commitment, work motivation, and OCB. Further more, this study found that organizational commitment and work motivation have the same influence in increasing OCB. Regarding the mediation effect, this study found that organizational commitment partially mediates the influence of transformational leadership and job satisfaction on OCB, and workmotivation also has asignificant influence on the existing relationship.

Jamil1, Dedy Takdir Syaifuddin2, Sudirman Zaid3, Laode Asfahyadin Aliddin4 PDF

In accordance with the research objective, namely to determine the influenceServant Leadership, Mediated Organizational CultureSelf-Efficacy and Innovative Work Behavior Moderated to Team Performance Innovation. This study uses quantitative research approach in testing the hypothesis. The subjects of this study were Regional Police personnel in Southeast Sulawesi Province, Indonesia..The population and respondents in this study wereSoutheast Sulawesi Regional Police personnelis 127 people,considering that the population is relatively affordable, the entire population will then be used as respondents in this study. Data Analysis Techniques using SmartPLS 4. Research Resultswhich states thatServant leadershiphas a significant influence on self-efficacy; Organizational culture has a significant effect on self-efficacy; Self-efficacy has a significant effect on performance innovation; Servant leadership has a significant effect on performance innovation;Organizational culture has no significant influence onperformance innovation; Servant Leadership has a significant effect on Team Performance Innovation mediated by Self Efficacy; Organizational Culture has a significant effect on Performance Innovation mediated by Self Efficacy;Innovative work behavior plays a moderating role in the influence of servant leadership on performance innovation;Innovative work behavior plays a moderating role in the influence of organizational culture on performance innovation;Innovative work behavior plays a moderating role in the influence of self-efficacy on performance innovation.  

Abdul Latief1, Nasrul2, Sudirman Zaid3, Muh Masri4 PDF

The purpose of this study was to examine and assess the Effect of Servant Leadership on Performance, Mediated by Cognitive and Affective Trust and Moderated by Personality, among Employees of PT Bank Sultra. The population in this study was all 843 permanent employees of Bank Sultra, and the sample size was 89 respondents based on the Slovin formula. The analytical tool used was SmartPLS 4. The results of this study indicate a significant positive effect of servant leadership on the cognitive trust of Bank Sultra employees. Servant leadership also has a significant positive effect on the affective trust of Bank Sultra employees. Servant leadership also has a significant positive effect on the performance of Bank Sultra employees. Cognitive trust also has a significant positive effect on the performance of Bank Sultra employees. Affective trust also has a positive and significant effect on the performance of Bank Sultra employees. Servant leadership has a positive and significant effect on the performance of Bank Sultra employees, mediated by cognitive trust. Servant leadership also has a positive and significant effect on the performance of Bank Sultra employees, mediated by affective trust. Personality plays a moderating role between servant leadership and Bank Sultra employee performance.  

Samdin1,2, Endro Sukotjo3, Sinarwaty4 PDF

Banking brand equity is a valuable asset that attracts more consumers. This study aims to analyze and evaluate the influence of social media usage, perceived value, brand trust, electronic word of mouth, perceived risk, and brand image on brand equity and to examine the mediating role of brand image on the existing influence. This study was conducted at the PT. Bank Pembangunan Daerah Sulawesi Tenggara Branch Kendari with a sample of 100 customers with a sampling technique using purposive sampling, with the criteria being customers who use m-banking facilities and are active on social media and know information related to the research object. The data collection process for this study used a questionnaire, and the collected data were then analyzed using descriptive analysis and partial least square (PLS) statistical analysis.    The results of this study reveal that social media usage does not have a significant effect on brand equity but has a significant effect on brand image. Overall, perceived value has a positive and significant effect on brand image and equity. Brand trust has a positive and significant effect, is the most dominant factor in brand equity, and is significant in brand image. In this study, e-WOM has a positive and significant effect on both brand image and brand equity. Perceived risk was found to have a negative and significant effect on brand image but was not significant for brand equity. In the mediation test, brand image partially mediates the influence of perceived value, brand trust, and e-WOM on brand equity, whereas brand image plays a full mediating role in the influence of social media use and perceived risk.  

Robina Ahmed; Dr. Tafiquar Rahman PDF

The main purpose of the article is to highlight the deep Sufi mysticism specifically examining Farid ud-Din Attar's epic poem, Mantiq-ut-Tair (The Parliament of Birds), as a quintessential example of this genre. It has to be noted that Attar’s work is a master class in Sufi allegory and it is being used the journey of birds to a mythical king by name the Simurgh, to represent the human soul's quest for divine union. In this allegorical poem various birds representing mystics, unite themselves under the leadership of the hoopoe in order to journey to the court of the Simurgh, a mysterious bird whose name signifies "thirty birds," dwelling in Mount Kaf, the mountain which encircles the world. At the commencement of the poem there is a long debate between the hoopoe and the other birds, who at first allege various excuses for not undertaking the journey, while he rebukes them for their Luke-warmness, not concealing, however, the fact that the journey is full of peril, and that though many start few will reach the goal. The hoopoe's description of the road is as follows: "We have seven valleys to traverse. The first is the Valley of Search; the second the Valley of Love, which has no limits; the third is the Valley of Knowledge the fourth is the Valley of Independence; the fifth is the Valley of Unity, pure and simple; the sixth is the Valley of Amazement; last of all is the valley of Poverty and Annihilation, beyond which there is no advance. There thou wilt feel thyself drawn, but will have no power to go any further. It has to be mention that Mantiq-ut-Tair is not merely a literary masterpiece but has a profound psychological and theological text and offering timeless insights into the nature of spiritual struggle and the attainment of enlightenment. This is what has been attempting to highlight throughout this article for a wide audience.  

Yang Zhang PDF

This study employs a diachronic analytical approach to explore the mechanisms of environmental change's impact on Yao dance form evolution and cultural adaptation strategies through systematic tracking of 72 dance groups across 21 Yao communities in five southern Chinese provinces over 24 years (2000-2024). The research utilizes a mixed-methods design, integrating environmental data from government statistics, meteorological records, and remote sensing imagery with dance morphology data obtained through participant observation, 386 in-depth interviews, and 2,000 hours of video documentation, analyzed using principal component analysis, structural equation modeling, and geographically weighted regression. The findings reveal that environmental transformations in Yao settlement areas—including a mean annual temperature increase of 1.3±0.4°C, urbanization rate of 42.8%, and migrant worker population ratio of 38.7%-significantly influenced dance form evolution, with movement complexity index increasing from 3.24±0.45 in the traditional period to 5.92±0.73 in the innovative period (F=42.38, p<0.001), spatial utilization rate rising from 42.3±5.6% to 71.4±8.9%, while traditional costume elements decreased from 18.6±2.3 to 11.3±1.5. Principal component analysis extracted three factors explaining 72.8% of cumulative variance, with modernization factor (31.2%) and social transformation factor (23.6%) showing significantly greater influence than natural environmental factor (18.0%). The relationship between urbanization rate and movement complexity exhibits an inverted U-shape (R²=0.673, p<0.001), indicating that moderate environmental change stimulates cultural innovation while excessive change leads to cultural homogenization. The study identifies four cultural adaptation strategies: conservative resistance type (18.2%), selective absorption type (42.6%), innovative integration type (28.5%), and commercial orientation type (10.7%), with the selective absorption strategy achieving a 73.5% core movement vocabulary retention rate through a "differentiation between internal and external" dual-track system. The environment-culture-dance co-evolutionary model constructed in this study reveals the nonlinear characteristics of cultural evolution, providing theoretical foundations and practical guidance for ethnic minority cultural heritage preservation in the context of global environmental change, with significant reference value for formulating differentiated and adaptive cultural protection policies.  

Shabarul Mukjizat1, Samdin2, Yusuf Montundu3, La Ode Asfahyadin Aliddin4 PDF

This study examines the effects of leadership agility and employee competence on employee creativity in the banking sector. It addresses the need for integrated models that combine environmental factors, such as leadership behaviors, with individual capabilities to better understand creativity in dynamic service contexts. An explanatory quantitative research design was applied, involving 126 employees from PD. BPR Bahteramas, a rural credit bank operating in 12 regencies/cities in Southeast Sulawesi, Indonesia. Participants were selected through purposeful proportional sampling based on their direct involvement in core banking operations and a minimum tenure of one year. Data were collected using validated and reliable survey instruments, with all constructs measured on a five-point Likert scale. Leadership agility, Employee competence, and Employee creativity demonstrated high internal consistency (Cronbach’s α > 0.92). Structural Equation Modeling–Partial Least Squares (SEM-PLS) was used to assess both the measurement and structural models, with significance determined via bootstrapping (5,000 resamples). The model demonstrated strong explanatory power, with leadership agility and Employee competence jointly accounting for 95.8% of the variance in Employee creativity (R² = 0.958). Both leadership agility (β = 0.459, p < 0.001) and Employee competence (β = 0.529, p < 0.001) had significant positive effects, with Employee competence exerting a slightly stronger influence. Effect size analysis indicated large impacts for both predictors (f² = 0.352 and f² = 0.468, respectively). The findings highlight the importance of a dual-track strategy for enhancing creativity in banking institutions by simultaneously developing agile leadership capabilities and strengthening Employee competencies. Competence emerged as a slightly more dominant driver, suggesting that investments in skill and capability development may yield particularly high creative returns. These results contribute to the literature by integrating environmental and individual determinants within a single predictive model, offering both theoretical enrichment and practical guidance for human resource management in service-oriented industries.  

Ribka Diana Linsay Siwi1, Sudirman Zaid2, Laode Asfahyadin Aliddin3, Nursaban Rommy Suleman4 PDF

The purpose of this study is to examine and assess the effect of work engagement on job performance mediated by perceived organizational support and organizational justice on the performance of police personnel in the South East Sulawesi Regional Police. Data collection was conducted using a questionnaire. The population of this study consists of all police personnel in the South East Sulawesi Regional Police who have worked for more than 2 years, totaling 2167 personnel. The sample was drawn using Slovin's formula at a precision level of 5 percent, resulting in a sample size of 338 individuals. The analytical tool used is SmartPLS.. The results of the study show that work engagement has a positive and significant effect on perceived organizational support among the personnel of the Southeast Sulawesi Police, work engagement has a positive and significant effect on organizational justice among the personnel of the Southeast Sulawesi Police, work engagement has a positive and significant effect on job performance among the personnel of the Southeast Sulawesi Police, perceived organizational support has a positive and significant effect on job performance among the personnel of the Southeast Sulawesi Police, organizational justice has a positive and significant effect on job performance among the personnel of the Southeast Sulawesi Police, perceived organizational support plays a mediating role in the influence of work engagement on job performance with a partial mediation nature, and organizational justice plays a mediating role in the influence of work engagement on job performance with a partial mediation nature.