Journal of Research Administration

Indri Muliasari1, Dedy Takdir Syaifuddin2, Sudirman Zaid3, Juharsah4 PDF

The purpose of this study was to examine the effect of work-life balance, work-family conflict, and family-work conflict, moderated by job stress, on midwife performance at Bahteramas General Hospital, Southeast Sulawesi. Another objective was to analyze the impact of Work-Life Balance, Work-Family Conflict, and Family-Work Conflict, moderated by Job Stress, on midwife performance at Bahteramas General Hospital, Southeast Sulawesi. The population in this study was all 56 midwives working at Bahteramas General Hospital, Southeast Sulawesi, using a saturated sampling technique, which included the entire population as a sample. Data from the research variables were analyzed using structural equation modeling (SEM) with the Smart PLS program. The results of the study indicate that work-life balance has a positive but insignificant effect on midwife performance, work-family conflict has a negative but significant effect on midwife performance, family-work conflict has a positive but insignificant effect on midwife performance, work stress has a positive but insignificant effect on midwife performance, work-life balance, moderated by work stress, has no significant effect on midwife performance, work-family conflict, moderated by work stress, has no significant effect on midwife performance, and family-work conflict, moderated by work stress, has no significant effect on midwife performance at Bahteramas Hospital, Southeast Sulawesi.  

Usnia1, Dedy Takdir Syaifuddin2, Sudirman Zaid3, Juharsah4 PDF

The Effect of Training, Workload, Motivation, Job Satisfaction, and Work Environment on the Performance of Tuberculosis Officers in Efforts to Reduce Multidrug Resistance Cases in Kendari City Usnia, Dedy Takdir, Juharsah, Sudirman The purpose of this study was to examine the effect of training, workload, motivation, job satisfaction, and work environment on the performance of tuberculosis officers in efforts to reduce multidrug resistance cases in Kendari City. The population in this study was all 46 multidrug-resistant tuberculosis officers, using a saturated sampling technique, which included the entire population as a sample. Data from the research variables were analyzed using structural equation modeling (SEM) with the Smart PLS program. The results showed that training had a positive but insignificant effect on the performance of tuberculosis officers. Workload had a positive but insignificant effect on the performance of tuberculosis officers. Furthermore, work motivation had a positive but insignificant effect on the performance of tuberculosis officers. Job satisfaction has a positive but insignificant effect on the performance of tuberculosis officers, and the work environment has a positive and significant effect on the performance of tuberculosis officers. Training, workload, work motivation, job satisfaction, and the work environment have a negative and significant effect on the performance of tuberculosis officers in efforts to reduce multidrug-resistant cases in Kendari City.

1 Ahmed Ali Hasan Hasan A & 2 Abdulkhaleq H. Tawwaf B PDF

This study aims to analyze the role of medical talent management in fostering organizational ambidexterity, which consists of two essential dimensions: exploitation and exploration, in Yemeni private hospitals. Descriptive-Analytical design methodology was utilized. The target population for this study included all private hospitals across the country, while the sample consisted of 257 participants from selected private hospitals in Sana'a, known for their extensive medical services, categorized as “A” level institution by the Ministry of Public Health and Population in its 2021 assessment. The data were collected using a structured questionnaire and were analyzed by SPSS and AMOS software tools. According to the results, practices of medical talent management were seen to be fairly implemented, while organizational ambidexterity was rated high in these institutions. Furthermore, the results pointed out that medical talent management has a statistically significant impact on organizational ambidexterity and its components exploitation and exploration. The studies recommended that more attention be focused on medical talent management and organizational ambidexterity as a strategic enabler for hospitals in attaining competitive and sustainable organizational outcomes.  

Mochamad Salman1, Sudirman Zaid2, Muhamad Masri3, Wahyuniati Hamid4 PDF

The purpose of this study is to examine the effect of work stress and organizational culture on police performance in north kolaka police mediated by family support. The location of this study is at the North Kolaka Police Resort, the population and respondents in this study are police personnel at the North Kolaka Police Resort, namely 228 married personnel, so considering that the population can be reached by researchers, the entire population will then be used as respondents in this study. Meanwhile, the research approach used is SmartPLS. The SmartPLS approach is a development of PLS (Partial Least Square) analysis. The results of this study found that there is a significant positive influence of work stress on family support, there is a significant positive influence of organizational culture on family support, there is a significant positive influence of family support on the performance of police personnel, there is a significant negative influence of work stress on the performance of police personnel, there is a significant positive influence of organizational culture on the performance of police personnel, the indirect influence of the mediating role of family support between work stress on the performance of police personnel that work stress has a positive and significant influence on the performance of police personnel, the indirect influence of the mediating role of family support between organizational culture on the performance of police personnel that organizational culture has a positive and significant influence on the performance of police personnel mediated by family support.  

Sahrul Hidayat1, Sudirman Zaid2, Endro Sukotjo3, Hayat Yusuf4 PDF

This study aimed to test and analyze the impact of word of mouth on the trust, satisfaction and loyalty of bank BPD sulawesi southeast. The location of the study is  BPD Southeast Sulawesi. The population in this study were all credit customers totaling 40,428 and the sample size used in this study was 156 based on the Slovin formula. Meanwhile, the research approach used is SmartPLS. The SmartPLS approach is a development of PLS ??(Partial Least Square) analysis. The results of this study indicate that there is a positive and significant influence between word of mouth (WOM) on customer trust. There is a positive and significant influence between word of mouth (WOM) on customer satisfaction. There is a positive and significant influence between word of mouth (WOM) on customer loyalty. There is a positive and significant influence between trust and customer satisfaction. There is a positive and significant influence between trust and customer loyalty. There is a positive and significant influence between satisfaction and customer loyalty. There is an influence between word of mouth (WOM) on customer loyalty mediated by customer trust. There is an influence between word of mouth (WOM) on customer loyalty mediated by customer satisfaction. There is an influence between customer trust and customer loyalty not mediated by customer satisfaction.